New Zealand Trade and Enterprise (NZTE) is a crown entity that acts as Government’s national economic development agency. Its Board is primarily appointed from the private sector. NZTE works with industry sectors and businesses, and is active on both a global and regional level. It provides a range of services that encourage both investment and enterprise.
NZTE works with high-growth industry sectors such as biotechnology and agritech, creative industries, Information and Communication Technology (ICT) and tourism to:
Services and programmes that NZTE offer to businesses include training, market information and funding assistance, and facilitation of opportunities for networking and partnerships. Businesses are also encouraged to build capability in research and development in schemes that are delivered in partnership with the Foundation for Research, Science and Technology.
NZTE works globally by facilitating the sustained and profitable participation of New Zealand businesses and regions in international markets. It also works on a regional level with local government, economic development agencies and other regional allies in order to:
Tourism is a key sector identified by NZTE as having the potential for high growth, driven by New Zealand’s strong international profile and increasing air capacity.
NZTE contributes to the tourism sector through its business capability products (including access to training, assessment and mentoring and market development grants) that are tailored to suit the specific needs of the sector. NZTE works alongside Tourism New Zealand and the Tourism Industry Association of New Zealand to ensure their products are relevant to and valued by the sector.
Tourism-related regional initiatives are provided by NZTE through the Regional Partnership Programme. These are aligned with New Zealand’s Tourism Strategy 2010 and the strategies of key tourism stakeholders and focus on the development of innovative tourism products and services to:
NZTE also engages in projects across other high-growth sectors that align with the tourism sector, including food and beverage, international education, ICT and creative industries.
Further informationGo to the NZTE website at - http://www.nzte.govt.nz/
The Ministry for the Environment (MFE) acts as the principal adviser to Government on the New Zealand environment and international matters that impact on the environment. The role of MFE is to:
MFE works with a range of groups (e.g., other government departments, local government, industry and community groups) to ensure that appropriate environmental decision-making and governance is achieved.
MFE has a commitment to sustainability, seen clearly in its focus on sustainable industry and tourism. It recognises that perceptions of New Zealand’s environment, and related features associated with the environment (for instance spectacular landscapes, biodiversity, and opportunities for outdoor recreation) are a key attraction for international visitors. MFE aims to encourage industry to use sustainable development practices (such as sustainable production, environmental reporting, sustainable business practice, ethical investing and voluntary agreements) to minimise negative impacts on the environment.
MFE also recognises that tourism can impact on the environment, and therefore has a focus on sustainable tourism practices geared towards tourism operators. Operators are encouraged to:
MFE currently runs the Environmentally Sustainable Tourism project, alongside the Ministry of Tourism. The project is based in six regions in New Zealand (Northland, Rotorua, Bay of Plenty, Nelson. Lake Wanaka and Southland/Fiordland) and utilises resources from the New Zealand Tourism Strategy 2010 Tourism Strategy Fund. It is based on the commitments of MFE and the aims of the New Zealand Tourism Strategy 2010, and focuses on quality economic growth, collaboration between government and industry, sustainability (cultural, social, environmental and economic) and maximisation of tourism’s growth potential.
The aim of the project is to develop regional sustainable tourism charters, committed to sustainable practices. A sustainable tourism charter is a community-developed vision of sustainable tourism, outlining key characteristics of a long-term tourism sector, defined by key stakeholders to a region. It supports tourism businesses to work towards sustainability and has an emphasis on continual improvement. The charters encourage the promotion of New Zealand as a 'clean and green' destination through:
Other sustainable tourism initiatives developed by MFE include a guide listing the locations of motor home dump stations for the responsible disposal of toilet waste; and a waste management and tourism working group, which includes a focus on public toilets, dump stations, recycling, litter and waste management, education and planning.
Further informationGo to the MFE website at http://www.mfe.govt.nz/
One of the Ministry of Tourism’s (MOT) principle roles is to provide advice to government on policy issues relevant to the tourism industry. It also represents government’s tourism interests in inter-departmental and inter-governmental activities; and provides services (e.g., information) to Parliament and the Minister of Tourism.
MOT was involved in the preparation of the New Zealand Tourism Strategy 2010 and the 2003 Strategy Update. Its role in the implementation of the Strategy continues through:
MOT does not provide funding for tourism businesses, but has a Tourism Demand Subsidy Scheme that helps small communities with high tourism to invest in the infrastructure (water and sewerage) to sustain their tourism industry. The Minister of Tourism also holds a discretionary fund (Tourism Facilities Grants Programme) that provides funding for non-commercial tourism facilities, in order to enhance overseas visitors' understanding and enjoyment of New Zealand. The facilities must provide public good benefits, must not compete directly with an existing commercial venture, or be for commercial gain.
MOT also makes freely available a large body of tourism research, relevant to business planning, funding proposals and ongoing business decision-making.
Further informationGo to the MOT website at http://www.tourism.govt.nz/
The Department of Conservation (DOC) is responsible for the management of public lands that are protected for their natural, scientific, historic, cultural or recreational values.
The DOC Head Office is located in Wellington, and there are two regional and 13 conservancy offices located throughout New Zealand. Each conservancy has a number of area offices.
The Department’s objectives are:
The main role of the conservancy offices is to ensure conservation management in the region it manages. The area offices are responsible for delivering conservation outputs for the region.
DOC recognises that tourism can significantly benefit conservation, but, when poorly managed can have a negative impact on New Zealand’s natural and cultural environment, as well as on the visitor experience.
The provision of appropriate visitor facilities and services in areas managed by the department are guided and judged by three principles in order to meet visitor satisfaction and protect these areas:
The Department has developed a visitor strategy, after consultation with a number of tourism and conservation organisations, which guides DOC’s planning and management relating to visitor services. The strategy is based around the following inter-related issues:
Tourism is recognised as taking place when visitors use and pay for facilities and services provided by the private sector (a concessionaire). DOC manages the provision of visitor facilities and services by concessionaires on Department-managed land. However, DOC’s focus is on taking the role of leader, guide and facilitator, working in partnership with other groups.
DOC manages a number of major New Zealand icons that are considered tourist attractions, including Milford Sound, Mount Cook National Park Abel Tasman coastline, Punakaiki, Franz Josef and Fox Glaciers, most skifields including Mount Ruapehu and Mount Hutt, Rotorua geothermal areas and the Waitomo Caves (jointly managed with local iwi).
The Department’s management actions for tourism concessions are guided by the following principles:
Go to the DOC website at www.doc.govt.nz/
The purpose of local government is to enable local decision-making by and on behalf of communities, and to promote the social, economic, environmental and cultural well-being of communities. Councils provide the mechanism for local community governance and must represent their communities and encourage community participation in decision-making. They aim to look for local solutions to local issues, taking into account factors such as geography, the environment, economic opportunities, the ethnic make up of the local population, and the health and social well-being of their community.
In New Zealand, there are 12 regional councils, 15 city councils and 57 district councils (including the Chatham Islands and four unitary councils that have regional functions). Councils are responsible for a variety of planning and management functions, including preparing plans and budgets, preparing long-term financial strategies, reporting, and preparing policies and plans (including around resource management, land transport and biosecurity).
Local Government New Zealand is the lead local government agency representing all councils in New Zealand. Their function is to secure national policies and legislation that supports effective local government through, for example:
In the tourism sector, local government is a crucial player. By statute, local government is required to manage the natural and cultural resources of New Zealand on which tourism relies. Local government is also the primary funding source for the Regional Tourism Organisations that market their area, and the Visitor Information Centres that inform New Zealand’s visitors. Regional, District and City Councils and Community Boards are also responsible for some of the following activities:
The role of a regional council is to manage the natural resources, environmental planning and all regulations administered at a regional level. It is responsible for:
There are 12 regional councils in New Zealand: Northland, Auckland, Waikato, Bay of Plenty, Hawke’s Bay, Taranaki, Manawatu-Wanganui, Greater Wellington, West Coast, Canterbury, Otago, and Southland.
Territorial authorities (District and City councils) function to provide local services such as water, rubbish collection and disposal, sewage treatment, parks, reserves, street lighting, roads and libraries. They process building and environmental consents and administer other regulatory tasks.
Specifically, their role includes:
The responsibilities of city and district councils are the same, with city councils serving a population of more than 50,000 people in a predominantly urban area.
The purpose of Community Boards is to:
Community Boards operate in both rural and urban areas within local authorities throughout New Zealand.
Further informationGo to the following websites -
Regional Tourism Organisations (RTOs) act as a bridge between tourism operators, national tourism bodies and local and central government. They are responsible for the promotion of their regions to potential domestic and international visitors. There are currently 30 RTOs across New Zealand, which vary in size, structure, and the scope of activities they undertake. RTOs are largely funded by local authorities.
Following the New Zealand Tourism Strategy 2010, RTOs united to form Regional Tourism Organisations New Zealand (RTONZ), a non-incorporated collective that plans to seek charitable trust status. RTONZ has been involved in a range of projects, ranging from examining the roles of tourism organisations within New Zealand to reviewing the research and monitoring needs of RTOs, to building relationships with Māori Regional Tourism Groups. More details about projects undertaken by RTONZ can be found on their website
Further informationGo to the RTONZ website at - http://www.tourism.govt.nz/ and to the websites of individual RTOs.
The New Zealand Māori Tourism Council exists as the national representative entity for Māori Regional Tourism Organisations (MRTOs). It functions to provide a mutually supportive network for the development of best practice by members, and aims to lead to business growth for Māori in tourism.
Its objectives include:
There are currently 11 member MRTOs: Auckland Māori Tourism Association, Central North Island Māori Tourism Society, Hawkes Bay Māori Tourism Trust, Māori in Tourism Rotorua, Māori Tourism Taranaki Trust, Tauranga Moana Māori Tourism, Tai Tokerau Tourism, Te Ara a Maui, Te Waipounamu/South Island, Tourism King Country Māori, and Whanganui Māori Regional Tourism.
Further informationGo to the Council’s website at - http://www.maoritourism.co.nz/
Tourism New Zealand is a Crown Entity established under the New Zealand Tourism Board Act 1991. Tourism New Zealand is responsible for marketing New Zealand internationally as a desirable destination.
Tourism New Zealand has offices both in New Zealand (Auckland, Christchurch and Wellington) and overseas (Sydney; Bangkok, China, Hong Kong, Mumbai, Osaka, Seoul, Singapore, Taiwan, and Tokyo; London; Los Angeles and New York; and Johannesburg).
A major project of Tourism New Zealand is the 100% Pure New Zealand Campaign, which, while continually evolving aims to showcase the beauty and uniqueness of New Zealand's landscapes, culture and people. The campaign combines advertising, internet, international media coverage, events and trade training to market destination New Zealand to key target markets.
Further informationGo to the TNZ website at - http://www.tourismnewzealand.com/
The Tourism Industry Association New Zealand (TIANZ) is a private organisation representing the range of private sector interests. Its members range from small tourism operators through to large companies, all of which make up 85% of the country’s tourism turnover. The association provides an organisational framework to link smaller tourism industry groups (e.g., NZ Adventure Tourism Council) and various regional tourism organisations.
TIANZ has four main areas of activity:
TIANZ works to strengthen the tourism industry through:
Go to the TIANZ website at - http://www.tianz.org.nz/
Te Puni Kōkiri acts as principal advisor on government-Māori relationships, leading Māori public policy and managing relationships and information. The role of Te Puni Kōkiri is to:
Since 2004, Te Puni Kōkiri has focused on recognising the importance of Māori achieving a sustainable level of success. This includes leveraging off collective assets for economic gain; utilisation of skills, knowledge and talents for increased innovation; the flourishing of Māori culture and identity; strong, healthy and connected Māori families; and mutually beneficial partnerships between Māori and local, national and international stakeholders.
As well as having its head office in Wellington, Te Puni Kōkiri has a number of regional and sub-offices throughout the country. Regional offices are the first point of call for enquiries about development of communities, organisations or businesses. Offices are located in Whangarei, Auckland, Hamilton, Rotorua, Tauranga, Whakatane, Gisborne, New Plymouth, Whanganui, Taumarunui, Palmerston North, Hastings, Featherston, Lower Hutt, Levin, Blenheim, Christchurch, Dunedin and Invercargill.
In 2001, Te Puni Kōkiri was involved in the establishment of the Māori Regional Tourism Programme to assist Māori Regional Tourism Organisations (MRTOs) to develop plans to promote the interests of tourism regionally and improve networking within the industry. In 2004, an evaluation of this programme was carried out for Te Puni Kōkiri.
Te Puni Kōkiri also released a report in 2001 on barriers, impediments and opportunities for Māori in Tourism.
More information about the Māori Regional Tourism Programme and reports can be found at http://www.tpk.govt.nz/publications/.
Te Puni Kōkiri provides a free business development service (Business Facilitation Service) for Māori starting up or improving an existing business. The service is for commercial opportunities only and is targeted to small to medium-sized businesses. The service provides mentoring, facilitation, guidance, information and advice. It does not provide funding or professional services.
Further informationGo to the Te Puni Kōkiri website at - http://www.tpk.govt.nz/
The role of the Ministry of Fisheries (MFish) is to ensure that fisheries are used in a sustainable way to achieve a healthy aquatic ecosystem. They work towards this through:
MFish recognises that New Zealand’s marine environment and fisheries resources are highly valued economically, culturally and environmentally. For this reason they acknowledge the importance of a fair system of access to fisheries resources while concentrating efforts on minimising damage to these same resources and to the surrounding environment.
Specifically, MFish also:
Go to the Ministry of Fisheries website at - http://www.fish.govt.nz/
The role of the Parliamentary Commissioner for the Environment (PCE) is to maintain and improve the quality of New Zealand's environment, with a strong focus on environmental sustainability.
The Commissioner for the Environment is an independent Officer of Parliament who has powers to investigate environmental concerns. The Commissioner for the Environment reports directly to Parliament and the Commissioner’s job is to hold the Government to account for its environmental policies and actions. The Commissioner’s role is separate from the Ministry for the Environment and other related Ministries.
The Commissioner is appointed for a five-year term. The role has five key functions:
Go to the Parliamentary Commissioner for the Environment website at - http://www.pce.govt.nz/